New Year! New Room! Let Us Help You Decorate with 10% storewide coupon code Gift10

Returns

Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

We all make mistakes ;-)
Even when we are present at the store and see the product in
person the color might not be exactly right, or the size could be
wrong or we just don't end up using it! We understand...that is
why we have a 30 day (From Day Of Receipt) money back
guarantee with NO restocking fee.
***Just return the mural or wall stickers in unused perfect condition 
within 30 day and as soon as we receive it back at our company we
will immediately refund your product purchase amount to your credit card.
Shipping charges are not refunded.

DO NOT FOLD DOT WALL STICKERS
WE CAN NOT ACCEPT DAMAGED PRODUCTS BACK.

The Post Offfice gives you free boxes on Priority shipping. Please remember if you would not want a product folded and bent do not send us a folded and bent product in return.

Email: info@create-a-mural.com for return #.

Mail Returned orders to:
Create-A-Mural
21 Glenwood Place
Farmingville, NY 11738

Order #


***We highly recommend insuring murals products in case of damage. If we receive a damaged mural we can not credit you.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Custom & Personlized Products -Return Policy
Concerning personalized products because of their custom nature can not be returned. If there is any manufacturer defect we will replace at no charge to our customer.